We’re reimagining
veterinary pet care
At Felix&Fido, we combine leading-edge technology with operational excellence in a human-centered workplace to deliver the right pet care, in the right way for you. Our multi-modal offerings mean you never have to compromise on your pet’s care. In-home visits, telehealth, and our coming-soon clinic give you flexibility and peace of mind, knowing your best friend will get the best care when and where they need it.
A letter from our CEO
Hi Greater Issaquah area. I’m Gavin Woody, co-founder and CEO of Felix&Fido. I want to welcome you to our still small but mighty Felix&Fido family.
Our mission is to reimagine the way veterinary care is delivered. As I’m sure you know, many people around the world brought pets into their homes during Covid to improve their own mental and physical health. The human-animal bond is truly a magical thing! Unfortunately, the veterinary industry is struggling with not enough veterinarians and staff to support pets and their pet parents.
As the son of two veterinarians and proud pet parent to our two cats (Amelia and Jamba) and bearded dragon (Cactus), I have seen both sides of the veterinary provider and patient experience. Along with my co-founders, Dr. Shlomo Freiman and Ian Ma, we knew there was a better way to both deliver care and improve the lives of our veterinary staff.
We are excited about building a new model which surrounds you and your pet with care. We call this “Connected Care,” which offers you the following:
- 24/7 access to our powerful telemedicine platform to help answer questions you might have about your pet’s health
- Convenience of an at-home appointment where our vet care team will come to you
- Our state-of-the-art clinic scheduled to open in the Spring, so be on the lookout for updates on that
If you ever have questions or comments directly for me, I want to hear from you at askgavin@felixandfido.com. And you can always reach our care team at hello@felixandfido.com.
I’m proud of what we are building and am grateful to you for trusting us with your pet’s health.
askgavin@felixandfido.com
Meet our founders
Shlomo Freiman, Chief Veterinary Officer
Shlomo has been a practicing veterinarian for almost three decades. As a successful practice owner, he has leveraged new technologies in innovative ways to deliver better care and services for both pets and pet parents, while lowering stress on the hospital veterinary team. He co-owns two patents related to the use of machine learning and AI for veterinary teletriage, and frequently writes and speaks on implementing telehealth in veterinary practice.
Gavin Woody, CEO
Gavin is a former U.S. Army infantry captain and decorated combat veteran, having served in Operation Iraqi Freedom. His business background includes management consulting with McKinsey & Company and executive roles at Expedia, A Place For Mom, and Porch. The son of two veterinarians and co-owner of his family’s cattle ranch, Gavin brings his mission-driven leadership approach and operations experience to an industry he loves. He holds a mechanical engineering degree, with honors, from the United States Military Academy at West Point and an MBA from the Stanford Graduate School of Business.
Ian Ma, CTO
After his first startup was acquired by eBay, Ian led moonshot programs at the eBay startup incubator, and later joined Amazon to adapt Amazon Go technology into Whole Foods Market stores across the U.S. He then helped startups take advantage of AI and machine learning technologies as an Amazon Web Services Solutions Architect. Having married a veterinarian, Ian is driven to reimagine pet care for both veterinary staff and pet parents.
Media InquiriesIf you are writing about Felix&Fido please reach out to Mariia at: mariia@felixandfido.com.
Service and Membership QuestionsIf you have any questions about your membership or about our services please contact us at: hello@felixandfido.com.
Medical ConcernsIf you think you may have a medical concern please use our online symptom checker to help determine how we can help you best. If this is a medical emergency please reach out to your local 24hr animal hospital.