Membership | Felix&Fido – Vet Care Without Compromise

Your other loyal companion

Unlike traditional care which is delivered in 20-minute appointments, our care does not start and end in an office visit. Our membership model enables us to be available for you and your pet on a continuous basis in and out of the clinic. Your pet deserves premium care and you deserve peace of mind.

Choose a plan

Or, book a time to speak with our team about your plan options.

Three plans to choose from

Only 115 spots available for Founders Pricing:
We are rewarding our founding members with limited-time, special pricing for their first year of membership plans.

Entry

$195$176/year

For pets who need less-frequent care and preventive coverage options to help them stay that way

The wellness comprehensive exam is a proactive exam that is oriented towards prevention, maintaining and improving the health status of the pet. It consists of a full physical exam and then consultation with you about your pet’s overall health and well-being, often focusing on topics like behavior, nutrition and management of chronic conditions.
Start telehealth consultations with our care team 24/7 for any pet health concerns you may have, e.g., diarrhea, rashes or vomiting.
We will tailor a vaccine protocol for your pet that takes into account their needs and lifestyle (includes rabies, canine or feline distemper, feline leukemia, bordetella and leptospirosis vaccines)
We believe annual screening and treatment of any parasites that are found is so importnant because pets are at risk of contracting intestinal parasites every time they go outdoors or interact with other pets. Intestinal parasites can exist without any outward signs. In addition, some of these parasites can cause illness in humans, especially children.
In the event your pet needs care beyond what F&F is able to provide, we will help facilitate that process and support you along the way.
We help with insurance claim processing for any services not covered in your membership to make it as smooth as possible for you to get reimbursed quickly.
As a Felix&Fido member, your pet will be granted priority access to our services when there is an urgent need to address any medical issues.

Essential

$495$446/year

For pets who need more than basic care as well as unlimited access to our clinic services

Includes everything in the Entry plan and:

When your pet has a concerning health issue, a veterinarian will perform a physical exam or a veterinary nurse - under the supervision of a veterinarian - will gather data and labs to help the veterinarian determine a treatment course depending on the nature of the case. This allows us to prioritize your pet’s needs and initiate care ASAP.
This panel includes a CBC (complete blood count) to assess the health status of various types of blood cells, as well as a basic chemistry panel, which provides us with information on various body organs and systems. This allows us to not only make sure your pet’s values are all within normal limits, but also to establish your pet’s historical baseline which can be used for comparison in the event of future illness.
Heartworm is a serious and potentially fatal disease in dogs that is spread by mosquitoes. It is becoming a greater concern in our area, and the current recommendations are annual screening for the disease and year round medication for prevention. The test is run on a small blood sample and detects the presence of adult heartworms.
SDMA is a very early indicator for kidney disease. Unfortunately kidney disease is very common in cats, so screening early and regularly is important for early detection and effective management of this disease.
At-home visits accommodate sick cases where we determine your pet’s medical issue can be effectively assessed and managed under the remote supervision of one of our veterinarians. We will send our mobile nurse team to your home to gather needed data and labs, so a treatment course can be initiated ASAP.

We are currently offering at-home care in these zip codes → 98006, 98007, 98008, 98027, 98029, 98040, 98056, 98059, 98074, 98075

Enhanced

$725$653/year

Supports pets who require more frequent care and greater access to at-home services

Includes everything in the Essential plan and:

With our Enhanced plan, your pet will receive a second comprehensive wellness physical exam during the year. This second exam is crucial for senior or geriatric pets to make sure we are staying on top of managing their health and quality of life as they age. This plan is also perfect for younger pets with chronic conditions or on long term medications, to make sure we are optimizing their health and treatment plan(s).
This panel includes a CBC (complete blood count) to assess the health status of various types of blood cells, as well as an extensive chemistry panel that includes thyroid gland function. This lab work provides us with information on various body organs and systems. This allows us to not only make sure your pet’s values are all within normal limits, but also to establish your pet’s historical baseline which can be used for comparison in the event of future illness.
At-home visits accommodate sick cases where we determine your pet’s medical issue can be effectively assessed and managed under the remote supervision of one of our veterinarians. We will send our mobile nurse team to your home to gather needed data and labs, so a treatment course can be initiated ASAP.

We are currently offering at-home care in these zip codes →98006, 98007, 98008, 98027, 98029, 98040, 98056, 98059, 98074, 98075
A urinalysis sheds light on kidney health and whether their two main functions (filtration and water conservation) are still up to par. This is especially important in our adult to senior pets because with age sometimes comes kidney dysfunction.
Just like people, high blood pressure (hypertension) is considered a silent killer. Signs of hypertension often go undiagnosed in pets because it may not have any outward or obvious signs until well out of control. This is why it is so important, especially in adult and senior pets, to routinely measure blood pressure so any abnormal trends could be detected and treated early.
Increased pressure in the eye is very painful and can cause loss of vision. Regular monitoring of intraocular pressure, especially in adult and senior pets, can allow us to catch this problem sooner and spare your pet pain and vision loss.

Choosing a plan for your pet

Our membership plans are designed to help keep your pet healthy and us engaged in their care. The Entry plan provides basic access to our services. The Essential plan is great for pets who need annual comprehensive and preventative care, plus occasional sick care, either at home or in our clinic. The Enhanced plan is recommended for pets whose health needs to be monitored more closely, including more in-clinic exams, diagnostics, and visits at home.

What to expect

The comprehensive physical exam and consultation

Our membership plans anchor around routine wellness physical exams so we can familiarize ourselves with your pet’s ever-changing healthcare needs. As a member, your pet gets unlimited exams as the need arises with no exam fees. Our fully-equipped, state-of-the-art clinic, opening Spring 2023, provides your veterinary team access to many services that your pet might need.

Convenient triage at home and access to 24/7 telemedicine

If you are ever concerned about your pet, use our online portal to reach us. Our veterinary team is committed to doing everything they can to help your pet get the care they need. Depending on the nature of the case, we may ask you to bring your pet into the clinic for work up and treatments. For members, when medically appropriate, we may send a veterinary nurse to your home to further evaluate your pet or administer medication and care.

Priority access to our services when you have an urgent need

Being a members-only clinic enables us be more available for you and your pet when you need us. You will always be able to reach us in a timely manner.

Our membership prices are calculated per pet.

We do not offer discounts for multiple pets. Our membership packages are optimized for each pet with a major focus on preventative care to ensure we keep your furry family member healthy, and catch illness early.

As a multipet family you will be saving on at-home care, by paying for only one travel fee per visit to your home, even if more than one of your pets is scheduled to be evaluated.

The membership fees are annual fees that are paid up front. At the moment we do not offer month to month payments. However, we are working toward being able to do it in the future.

The member can terminate their membership at any point and for any reason. In case of cancellation, we will be happy to refund the prorated balance after deducting all services provided up to the cancellation date at full-price plus a $30 processing fee.

The membership starts once you purchase it.

We encourage you to schedule a wellness visit shortly after you sign up for membership, so we can meet your furry family member and establish VCPR. A Veterinarian-Client-Patient Relationship, or VCPR for short, is established once your veterinarian has had the opportunity to do a full physical examination. Once there is VCPR, they will be able to diagnose and treat any medical conditions your pet develops in the future.

When you start your pet’s membership you also gain access to the Felix&Fido telehealth web app, as well as priority access to services in case of urgent needs. You will be able to start a telehealth consultation with our care team 24/7 for any reason that might concern you about your pet, e.g., diarrhea, rashes or vomiting.

Yes we do. We encourage having pet insurance for costs beyond what membership covers, as well as unanticipated medical expenses for your pet. Our team submits insurance claims and provides claim support for our customers.

In general there are two types of exams. You can think of the wellness comprehensive exam as a proactive exam that is oriented towards prevention, maintaining, and improving the health status of the pet. It consists of a full physical exam and then consultation with you about your pet’s overall health and well-being, often focusing on topics like behavior, nutrition and management of chronic conditions. A regular exam or office visit is more reactive and is appropriate for times when a new problem or concern about your pet’s health comes up. This exam is more focused on the affected body system rather than the entire pet.

Your other loyal companion

Three plans to choose from

Choosing a plan for your pet

What to expect

The comprehensive physical exam and consultation

Convenient triage at home and access to 24/7 telemedicine

Priority access to our services when you have an urgent need

The price for membership... Is that per household, or per pet?

Do you offer discounts for multiple pets?

Are the membership fees paid up front, or is it possible to pay month by month?

What happens in terms of membership cancellation should it not work out?

Does the membership start right when you purchase it? Or does the year-long term begin when you first use the service?

Do you work with insurance?

Can you tell me what is the difference between a comprehensive wellness exam and a regular exam, or office visit?